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iPhone dropping calls

My phone won’t stop dropping calls and I’m not sure why?

iPhone 6, iOS 10

Posted on May 16, 2022 2:36 PM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2022 2:51 PM

iPhone usually drops calls because of a bad signal in the region from which you’re making the call. So, if your call was suddenly interrupted, you should check how many receptions bar the iPhone has. Moving within a few feet radius won’t resolve the issue, and you’ll probably have to wait until you arrive in the area in which your carrier has good coverage.

-

Besides poor signal, pending iOS updates, damaged SIM cards or even the change of a time zone can cause the iPhone to drop calls. Moreover, your iPhone’s RAM may be overwhelmed by the apps you’re using, or some other software bug may be causing the problem.

-

Check your SIM Card

A bent or cracked SIM card may be the reason why the iPhone is dropping calls. To clear the doubt that this is the root of the problem, you should remove the card from your iPhone and inspect it closely.

  1. Locate the position of the SIM card tray on your iPhone. It is usually positioned on the device’s right side, but its exact location varies from one model to another. Use the SIM card tray pin to eject the tray.
  2. Examine the SIM card carefully, and search for any traces of damage. Put it back into the tray and make sure it is correctly positioned before reinserting the tray into the iPhone.
  3. Switch on the device and have someone call you in order to check if your iPhone is still dropping calls.

It is worth noting that you have to replace the SIM card if it is damaged.

-

Restart the device

A simple restart won't hurt. :)

-

Switch Airplane Mode On or Off

Surprisingly enough toggling the Airplane mode off and on can sometimes be a long-term solution to iPhone dropping calls issue. In order to do this, you can

  1. Tap on the Settings icon
  2. Click on the Airplane mode option to enable it

Your device is going to be disconnected from Wi-Fi, while Cellular Data and Bluetooth are going to be disabled for as long as the Airplane mode is on. Tap on the Airplane mode once more to switch it off, and check if your iPhone is still dropping calls.

-

Reset Network Settings

The network settings may also be the reason why your iPhone is dropping calls, so you should reset them if you are having constant difficulties staying on the line.

  1. Tap on the General option located in the Settings menu.
  2. Once the General window loads, you should tap on the Reset option and then pick Reset Network Settings.

-

Activate Caller ID

Failing to activate the caller ID can be the source of your call dropping problems. To check if the option has been activated, you should:

  1. Go to the Settings menu and open the Phone submenu.
  2. Tap on the Show My Caller ID option and make sure that this feature is on.

Optionally you can use the #3# code that disables the device’s anonymity status and in some cases, this code may help you fix the call dropping issues you’re experiencing.

-

Check for Carrier Updates

Keeping the carrier settings up to date is vital for the iPhone’s normal functioning. To check if there is an update, you can:

  1. Go to the Settings menu, you can tap on the General submenu and then pick the About option.
  2. After a few moments, a pop-up should appear on the screen informing you about a pending update. In case nothing happens chances are that there is nothing wrong with carrier settings.

-

Set Time and Date Automatically

iPhone owners who travel frequently may be facing call-dropping problems because their device doesn’t set the Time and Date automatically. Making sure that this feature is enabled won’t take more than a few moments, you just need to

  1. Go to the General submenu that is located within the Settings menu.
  2. Tap on the Date and Time option.
  3. Check if the Set Automatically option is selected, and proceed to change the setting if it wasn’t.

-

I hope this helps. :)

1 reply
Question marked as Top-ranking reply

May 16, 2022 2:51 PM in response to savannahcallanta24

iPhone usually drops calls because of a bad signal in the region from which you’re making the call. So, if your call was suddenly interrupted, you should check how many receptions bar the iPhone has. Moving within a few feet radius won’t resolve the issue, and you’ll probably have to wait until you arrive in the area in which your carrier has good coverage.

-

Besides poor signal, pending iOS updates, damaged SIM cards or even the change of a time zone can cause the iPhone to drop calls. Moreover, your iPhone’s RAM may be overwhelmed by the apps you’re using, or some other software bug may be causing the problem.

-

Check your SIM Card

A bent or cracked SIM card may be the reason why the iPhone is dropping calls. To clear the doubt that this is the root of the problem, you should remove the card from your iPhone and inspect it closely.

  1. Locate the position of the SIM card tray on your iPhone. It is usually positioned on the device’s right side, but its exact location varies from one model to another. Use the SIM card tray pin to eject the tray.
  2. Examine the SIM card carefully, and search for any traces of damage. Put it back into the tray and make sure it is correctly positioned before reinserting the tray into the iPhone.
  3. Switch on the device and have someone call you in order to check if your iPhone is still dropping calls.

It is worth noting that you have to replace the SIM card if it is damaged.

-

Restart the device

A simple restart won't hurt. :)

-

Switch Airplane Mode On or Off

Surprisingly enough toggling the Airplane mode off and on can sometimes be a long-term solution to iPhone dropping calls issue. In order to do this, you can

  1. Tap on the Settings icon
  2. Click on the Airplane mode option to enable it

Your device is going to be disconnected from Wi-Fi, while Cellular Data and Bluetooth are going to be disabled for as long as the Airplane mode is on. Tap on the Airplane mode once more to switch it off, and check if your iPhone is still dropping calls.

-

Reset Network Settings

The network settings may also be the reason why your iPhone is dropping calls, so you should reset them if you are having constant difficulties staying on the line.

  1. Tap on the General option located in the Settings menu.
  2. Once the General window loads, you should tap on the Reset option and then pick Reset Network Settings.

-

Activate Caller ID

Failing to activate the caller ID can be the source of your call dropping problems. To check if the option has been activated, you should:

  1. Go to the Settings menu and open the Phone submenu.
  2. Tap on the Show My Caller ID option and make sure that this feature is on.

Optionally you can use the #3# code that disables the device’s anonymity status and in some cases, this code may help you fix the call dropping issues you’re experiencing.

-

Check for Carrier Updates

Keeping the carrier settings up to date is vital for the iPhone’s normal functioning. To check if there is an update, you can:

  1. Go to the Settings menu, you can tap on the General submenu and then pick the About option.
  2. After a few moments, a pop-up should appear on the screen informing you about a pending update. In case nothing happens chances are that there is nothing wrong with carrier settings.

-

Set Time and Date Automatically

iPhone owners who travel frequently may be facing call-dropping problems because their device doesn’t set the Time and Date automatically. Making sure that this feature is enabled won’t take more than a few moments, you just need to

  1. Go to the General submenu that is located within the Settings menu.
  2. Tap on the Date and Time option.
  3. Check if the Set Automatically option is selected, and proceed to change the setting if it wasn’t.

-

I hope this helps. :)

iPhone dropping calls

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