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My iTunes and App Store account has been deactivated. Why? And how do I fix this please

how do I reactivate iTunes and App Store

Posted on May 16, 2022 7:55 PM

Reply
Question marked as Best reply

Posted on May 16, 2022 8:30 PM

Probsword Said:

"My iTunes and App Store account has been deactivated. Why? And how do I fix this please: how do I reactivate iTunes and App Store"

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Troubleshooting a Disabled Account:


Contact Apple Support.



Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So, what to do...

Contact Apple support:

Let Apple know about this, and let them know where you had purchased this.  Apple would most certainly look in to this.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
2 replies
Question marked as Best reply

May 16, 2022 8:30 PM in response to Probsword

Probsword Said:

"My iTunes and App Store account has been deactivated. Why? And how do I fix this please: how do I reactivate iTunes and App Store"

-------


Troubleshooting a Disabled Account:


Contact Apple Support.



Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So, what to do...

Contact Apple support:

Let Apple know about this, and let them know where you had purchased this.  Apple would most certainly look in to this.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

My iTunes and App Store account has been deactivated. Why? And how do I fix this please

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