Airpod Pro Case is not connecting unless plugged in
Is there a known issue with the airpod pro case not functioning correctly? My airpod case doesn't respond or connect with devices unless plugged in prior.
User profile for user:
hc1111
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Community Specialist
Hey there jdmlamb,
If you're having trouble with your AirPods connecting to your devices, we recommend using the steps below to help troubleshoot and resolve the issue:
Make sure that you have an iPhone or iPod touch with the latest version of iOS, or an iPad with the latest version of iPadOS.
Put both AirPods in the charging case and make sure that both AirPods are charging.
To make sure that Bluetooth is on, go to Settings > Bluetooth.
If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the charging case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect.
Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
Follow the steps on the screen of your iPhone, iPad, or iPod touch.
Test your AirPods. If you still can't connect, reset your AirPods.
For additional details and steps to help if you're trying to connect to a Mac, use this link: If your AirPods won't connect - Apple Support
Take care!