Leonardo Villa wrote:
I took MBP back to Apple *Authorized Service Provider* (AASP) on the 23rd of Aug., 2010 for repair.
An AASP.
the TrackPad that He sent to Apple and that He never showed it to me. Even, the "new TrackPad" was installed incorrectly, the edges are uneven.
So is there any documentation he actually sent it to Apple?
The issue still there and I can not believe that Apple could not fix the problem at all.
I'm not so sure
Apple ever tried . . . the place you went was an AASP.
At this point, I am more than sure that I was ripped-off by Apple.
Again, not Apple, but an AASP.
I was charged $233.15 for a serviced that never was provided it by them with the excuse that the Apple Care that I have wasn't covering my TrackPad because they found a "yellow" marks of liquid on it.
Apple or AASP?
I am disputing the charges with my Credit Card and reporting the scam to Apple directly.
Both good plans.
Is there an Apple Store you could go to? Is it possible to ship the MBP to Apple for repair? (Based on what you said, I sure wouldn't go back to that AASP again.)