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Apple Card Transaction Questions

  • Can you dispute transactions online instead of on your phone/iPad? If so, may I have the link or instructions on how to do so?
  • How far back can you dispute transactions? Asking because I started a dispute process with the company first to see if they would resolve my disputes but they have taken almost 90 days.


Posted on May 17, 2022 10:17 AM

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Question marked as Top-ranking reply

Posted on May 17, 2022 10:24 AM

No, transactions cannot be disputed on the web. They must be disputed via a Required Device (iPhone, iPad). This is a part of the Apple Card Customer Agreement that you agreed to electronically when you accepted the offer from Goldman Sachs.


Account disputes are generally governed by state law, but usually fall within the 90 to 180 day range. In some states it may be longer.


If you do not have a Required Device, please reach out to the Apple Card support team at Goldman Sachs,


CONTACTING — Goldman Sachs Bank 

• Using Messages; chat with an Apple Card specialist

• Call toll-free at 877-255-5923; or

• Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.

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7 replies
Question marked as Top-ranking reply

May 17, 2022 10:24 AM in response to lovefromseattle

No, transactions cannot be disputed on the web. They must be disputed via a Required Device (iPhone, iPad). This is a part of the Apple Card Customer Agreement that you agreed to electronically when you accepted the offer from Goldman Sachs.


Account disputes are generally governed by state law, but usually fall within the 90 to 180 day range. In some states it may be longer.


If you do not have a Required Device, please reach out to the Apple Card support team at Goldman Sachs,


CONTACTING — Goldman Sachs Bank 

• Using Messages; chat with an Apple Card specialist

• Call toll-free at 877-255-5923; or

• Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.

Apple Card Transaction Questions

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