iPad unavailable keeps coming up on startup and hard reset

My sons iPad, which was a gift from his grandparents and connected to their Apple ID is showing iPad unavailable. How do I recover it?

iPad (5th gen) Wi-Fi

Posted on May 17, 2022 12:45 PM

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Question marked as Top-ranking reply

Posted on May 17, 2022 3:49 PM

His grandparents has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 

Then they have to remove the iPhone from their account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then your son can sign in with his Apple ID.

 

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

See -> How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)


showing iPad unavailable.

See this Apple article: If you've forgotten your iPad passcode

If you’ve forgotten your iPad passcode – Apple Support (UK)



1 reply
Question marked as Top-ranking reply

May 17, 2022 3:49 PM in response to Thorsvalley

His grandparents has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 

Then they have to remove the iPhone from their account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then your son can sign in with his Apple ID.

 

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

See -> How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)


showing iPad unavailable.

See this Apple article: If you've forgotten your iPad passcode

If you’ve forgotten your iPad passcode – Apple Support (UK)



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iPad unavailable keeps coming up on startup and hard reset

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