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Cannot complete purchase in ACPC

Has anyone else been having problems completing in app purchases and getting an error code?

iPhone 11, iOS 15

Posted on May 18, 2022 2:34 PM

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Question marked as Top-ranking reply

Posted on May 18, 2022 6:11 PM

Hello! I have attached screenshots. Actually, I have already corrected the issue but perhaps the post could help others. After trying restarting phone, deleting and reinstalling app, and contacting Apple support, I remembered a prompt after updating my phone to re-sign in with Apple ID password. I had signed into my account in the App Store so I didn’t think that would have an impact but sure enough I went to my iPhone settings and found an alert at the top stating some services would not be available until I signed in again. I did that and proceeded to complete the purchase and was successful.

3 replies
Question marked as Top-ranking reply

May 18, 2022 6:11 PM in response to Katana-San

Hello! I have attached screenshots. Actually, I have already corrected the issue but perhaps the post could help others. After trying restarting phone, deleting and reinstalling app, and contacting Apple support, I remembered a prompt after updating my phone to re-sign in with Apple ID password. I had signed into my account in the App Store so I didn’t think that would have an impact but sure enough I went to my iPhone settings and found an alert at the top stating some services would not be available until I signed in again. I did that and proceeded to complete the purchase and was successful.

Cannot complete purchase in ACPC

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