Cannot complete purchase in ACPC

Has anyone else been having problems completing in app purchases and getting an error code?

iPhone 11, iOS 15

Posted on May 18, 2022 2:34 PM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2022 6:11 PM

Hello! I have attached screenshots. Actually, I have already corrected the issue but perhaps the post could help others. After trying restarting phone, deleting and reinstalling app, and contacting Apple support, I remembered a prompt after updating my phone to re-sign in with Apple ID password. I had signed into my account in the App Store so I didn’t think that would have an impact but sure enough I went to my iPhone settings and found an alert at the top stating some services would not be available until I signed in again. I did that and proceeded to complete the purchase and was successful.

3 replies
Question marked as Top-ranking reply

May 18, 2022 6:11 PM in response to Katana-San

Hello! I have attached screenshots. Actually, I have already corrected the issue but perhaps the post could help others. After trying restarting phone, deleting and reinstalling app, and contacting Apple support, I remembered a prompt after updating my phone to re-sign in with Apple ID password. I had signed into my account in the App Store so I didn’t think that would have an impact but sure enough I went to my iPhone settings and found an alert at the top stating some services would not be available until I signed in again. I did that and proceeded to complete the purchase and was successful.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot complete purchase in ACPC

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.