Apple Wallet Notification "Payment cards are not supported for this account"

I wanted to add my card to apple wallet but I keep receiving the push notification "Payment cards are not supported for this account". I've tried researching but I found no topics or help for this problem. Is there any way to fix this? I have the latest IOS software and my iPhone has an NFC reader.

iPhone 7, iOS 15

Posted on May 19, 2022 12:07 AM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2022 6:15 PM

Hello TomTheAppleGuy,


We understand that you're running into issues adding a payment method to Wallet. There are a few things you'll want to check that may help. Please review the suggestions in article, If you can't add a card to Apple Wallet to use with Apple Pay and give them a try.


Another thing to keep in mind is that you must meet the age requirement to use Apple Pay. If you are 13 years or older, you may want to double check the date of birth for your Apple ID is correct. If you need to update the date of birth on your account, please follow the steps outlined in article, Update the birth date associated with your Apple ID.


Best regards.

3 replies
Question marked as Top-ranking reply

May 19, 2022 6:15 PM in response to TomTheAppleGuy

Hello TomTheAppleGuy,


We understand that you're running into issues adding a payment method to Wallet. There are a few things you'll want to check that may help. Please review the suggestions in article, If you can't add a card to Apple Wallet to use with Apple Pay and give them a try.


Another thing to keep in mind is that you must meet the age requirement to use Apple Pay. If you are 13 years or older, you may want to double check the date of birth for your Apple ID is correct. If you need to update the date of birth on your account, please follow the steps outlined in article, Update the birth date associated with your Apple ID.


Best regards.

May 19, 2022 6:19 PM in response to Missy5937

Missy5937 wrote:

Hello TomTheAppleGuy,

We understand that you're running into issues adding a payment method to Wallet. There are a few things you'll want to check that may help. Please review the suggestions in article, If you can't add a card to Apple Wallet to use with Apple Pay and give them a try.

Another thing to keep in mind is that you must meet the age requirement to use Apple Pay. If you are 13 years or older, you may want to double check the date of birth for your Apple ID is correct. If you need to update the date of birth on your account, please follow the steps outlined in article, Update the birth date associated with your Apple ID.

Best regards.

If their age is under 13 years old then they need to call Apple to change it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Wallet Notification "Payment cards are not supported for this account"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.