App Store

Question

App Store

I’m trying to update an app in the AppStore and it’s asking me for my password and when I provide that, it says incorrect and shows another email that isn’t mine. How do I rectify this.

iPhone 13 Pro Max, iOS 15

Posted on May 20, 2022 12:04 AM

Reply

Answer 1

Top-ranking reply

picas

Level 7

21,057 points

May 20, 2022 1:41 AM in response to Solomon_Buchi

Apps are forever tied to the Apple ID that was used with the purchase. You need to delete the app and use your own Apple ID to purchase it.

Reply

Answer 2

picas

Level 7

21,057 points

May 20, 2022 1:48 AM in response to Solomon_Buchi

Even if it's free it's still considered a purchase. You will know if it is your ID if you can just update it yourself. As long as the apps still exist in the App Store you can delete them and download.

Reply

Answer 3

May 20, 2022 1:44 AM in response to picas

It’s not a purchased app though. Also, how do I know all the apps that were downloaded with that ID? So I can just delete them all and redownload

Reply

App Store

Similar questions