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Possible scam

Hello! I’ve seen several people reporting about having charges by apple.combill. I am having the same issue. Is there a way you manage to fix it? Through apple support or bank?

Posted on May 20, 2022 1:42 AM

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Posted on May 20, 2022 2:03 AM

Did you already check this article?

If you see 'apple.com/bill' on your billing statement - Apple Support


At the end of the article you will find a link to contact Apple Support directly about your issue, since only they can look into your personal details and settings.

2 replies

May 20, 2022 2:05 AM in response to Mojins

Check -> see the following Apple articles:

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

Request a refund for apps or content that you bought from Apple

Request a refund for apps or content that you bought from Apple - Apple Support

 

How to cancel a subscription from Apple

How to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed - Apple Support

 


To keep your Apple ID account secure, see the following Apple articles:

Manage and use your Apple ID

Manage and use your Apple ID – Apple Support (UK)

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

 

Phony "tech support" / "ransomware" popups and web pages

Phony "tech support" / "ransomware" popup… - Apple Community

 

Identify and filter junk mail in iCloud

Identify and filter junk mail in iCloud - Apple Support

 

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support

 

Set up iCloud Keychain

Set up iCloud Keychain - Apple Support

 

Create a strong password for your Apple ID, It is best if your password consists of eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. 

Never provide your password, passcode, security questions, verification codes, recovery key or any other account security details to anyone else. Apple will never ask you for this information.

 

See also the following Apple articles:

About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch - Apple Support

 

Authorize or deauthorize your computer for iTunes Store purchases

Authorize or deauthorize your computer for iTunes Store purchases - Apple Support 

 

Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

 

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support



Possible scam

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