📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook pro Retina camera is worse 5 years later

I have a Macbook pro Retina display 15" that I bought in mid 2015 and the camera quality is terrible which it wasn't 5 years ago. There is no apparent damage. The only thing different is a couple of new updates (now at Monterey 12.3.1).


I took a photo in 2017 with Photo Booth that is clear as day, and today with Photo Booth, the picture is so grainy and dull - it is unacceptable.


What is going on here? Why is the camera significantly worse?


Thanks.

Posted on May 20, 2022 4:44 AM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2022 10:02 AM

ayo0o0 wrote:

I have a Macbook pro Retina display 15" that I bought in mid 2015 and the camera quality is terrible which it wasn't 5 years ago. There is no apparent damage. The only thing different is a couple of new updates (now at Monterey 12.3.1).

I took a photo in 2017 with Photo Booth that is clear as day, and today with Photo Booth, the picture is so grainy and dull - it is unacceptable.

What is going on here? Why is the camera significantly worse?

Thanks.


Clean the screen/camera area...?


Maybe your camera is failing(?) that would be a hardware issue and nothing can be done on line.


Reboot?


Try resetting the SMC How to reset the SMC of your Mac - Apple Support


Try resetting NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support

(get at least two-three rounds of the chimes when holding the NRAM Reset)



To trouble shoot further you can:


—SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



1 reply
Question marked as Top-ranking reply

May 20, 2022 10:02 AM in response to ayo0o0

ayo0o0 wrote:

I have a Macbook pro Retina display 15" that I bought in mid 2015 and the camera quality is terrible which it wasn't 5 years ago. There is no apparent damage. The only thing different is a couple of new updates (now at Monterey 12.3.1).

I took a photo in 2017 with Photo Booth that is clear as day, and today with Photo Booth, the picture is so grainy and dull - it is unacceptable.

What is going on here? Why is the camera significantly worse?

Thanks.


Clean the screen/camera area...?


Maybe your camera is failing(?) that would be a hardware issue and nothing can be done on line.


Reboot?


Try resetting the SMC How to reset the SMC of your Mac - Apple Support


Try resetting NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support

(get at least two-three rounds of the chimes when holding the NRAM Reset)



To trouble shoot further you can:


—SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



Macbook pro Retina camera is worse 5 years later

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.