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Level 1

4 points

I'd like to go in and have someone help me as my old MacBook pro is very old

I would like an appointment at the Genius bar at my local apple store so that they can help me with the migration from my 2012 mac book pro to my new 14 inch MacBook pro

Posted on May 20, 2022 7:47 AM

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Phil0124

Community+ 2024

Level 10

199,897 points

Posted on May 20, 2022 8:14 AM

Start here: link-> Genius Bar Reservation and Apple Support Options - Apple

You may also want to read through here: link-> Move your content to a new Mac - Apple Support

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Phil0124

Community+ 2024

Level 10

199,897 points

May 20, 2022 8:14 AM in response to lindakay258

Start here: link-> Genius Bar Reservation and Apple Support Options - Apple

You may also want to read through here: link-> Move your content to a new Mac - Apple Support

John Galt

Level 10

141,796 points

May 20, 2022 8:09 AM in response to lindakay258

Since your Mac is new, you can avail yourself of Apple's complimentary phone or chat support. That service is included in the price of your new Mac, and transferring content from your previous Mac is a very routine task for which they are fond of providing assistance.

Apple will send you an email offering that service, but if you did not get one click Get Support to get started.

I'd like to go in and have someone help me as my old MacBook pro is very old