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How do I request a refund for an Apple Store app purchase?

How do I request a refund on a purchase for an Apple Store app purchase I didn't authorize?


[Re-Titled by Moderator]

iPhone 13 Pro

Posted on May 20, 2022 11:50 AM

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Question marked as Top-ranking reply

Posted on May 20, 2022 1:02 PM

Hi Niel,

Thank you very much for answering my question and doing it very fast!

My son used my Apple Store account to buy an investment app with an in-app store buy with a $140 price tag.

The company doesn't have a listed phone number anywhere on the web, so I found an email for the company. Can you believe it's a Gmail account?

I sent them a message explaining everything and asked for a refund. I will take your advice and go to Apple with the receipt my son had printed out and hidden.

Your help is greatly appreciated.

Regards,

Tom

2 replies
Question marked as Top-ranking reply

May 20, 2022 1:02 PM in response to Niel

Hi Niel,

Thank you very much for answering my question and doing it very fast!

My son used my Apple Store account to buy an investment app with an in-app store buy with a $140 price tag.

The company doesn't have a listed phone number anywhere on the web, so I found an email for the company. Can you believe it's a Gmail account?

I sent them a message explaining everything and asked for a refund. I will take your advice and go to Apple with the receipt my son had printed out and hidden.

Your help is greatly appreciated.

Regards,

Tom

How do I request a refund for an Apple Store app purchase?

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