Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, for some reason my old iPad pros screen is black. I can still turn it on and it works, it’s touch screen is not broken but the screen stays black. I have tried force shutdown by holding the home button and the power button but it wont work. Any help would be much appreciated.
iPad Pro 9.7-inch WiFi
I have this same problem since yesterday with a first gen 11" ipad pro (A1980). Everything works on it *except* the colors on the screen. Touch works, backlight works, screen is black. I can see that the ipad works fine by hooking it up to an external monitor. When the display went black, yesterday, it went black from the edges to the center in about a second.
Still haven't found a solution. This post is the closest thing I've seen to my problem. I'm wondering if the connector came loose to the LCD screen internally. Will report on any resolution I find
I have this same problem since yesterday with a first gen 11" ipad pro (A1980). Everything works on it *except* the colors on the screen. Touch works, backlight works, screen is black. I can see that the ipad works fine by hooking it up to an external monitor. When the display went black, yesterday, it went black from the edges to the center in about a second.
Still haven't found a solution. This post is the closest thing I've seen to my problem. I'm wondering if the connector came loose to the LCD screen internally. Will report on any resolution I find
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour. While still connected to external power, try a forced-restart:
If your iPad screen still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Ended up buying a refurb screen and installing it. Works great, so near as I can tell, the LCD part of the screen, or the part that controls it, went kaput
MegaMacky Said:
"IPad turned on but screen remains black: Hi, for some reason my old iPad pros screen is black. I can still turn it on and it works, it’s touch screen is not broken but the screen stays black.[...]"
-------
Troubleshooting a Black iPad Screen:
Try the Tips at these Apple Support Links:
IPad turned on but screen remains black
