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Touch ID problem on Mac Studio

I have the new Mac Studio with a 27" mac studio display and the magic keyboard. I have the Touch ID in the system preferences menu but when it instructs me to "Double-Press the power button on your Mac" nothing happens. I've tried pressing it once and that has an effect but the double press doesn't satisfy the question and I can't move past that point.


Can anyone help?

Mac Studio

Posted on May 21, 2022 6:20 AM

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Question marked as Top-ranking reply

Posted on May 21, 2022 8:35 AM

Just keep trying the double click to secure pair the Touch KB with the Studio. Also, connect th KB to the Mac with the supplied USB-Lightning cable when pairing.


I had to double click the Power button on my Studio Max many times to get it to securely pair. I even shut down the Studio at least once trying to secure pair.

3 replies
Question marked as Top-ranking reply

May 21, 2022 8:35 AM in response to Bill13725

Just keep trying the double click to secure pair the Touch KB with the Studio. Also, connect th KB to the Mac with the supplied USB-Lightning cable when pairing.


I had to double click the Power button on my Studio Max many times to get it to securely pair. I even shut down the Studio at least once trying to secure pair.

May 21, 2022 6:36 AM in response to Bill13725

Bill13725 wrote:

I have the new Mac Studio with a 27" mac studio display and the magic keyboard. I have the Touch ID in the system preferences menu but when it instructs me to "Double-Press the power button on your Mac" nothing happens. I've tried pressing it once and that has an effect but the double press doesn't satisfy the question and I can't move past that point.

Can anyone help?


hmmm.


see if there is anything here—


Use Touch ID on Mac - Apple Support


If Touch ID isn't working on your Mac - Apple Support


Touch ID problem on Mac Studio

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