Why does my iPhone bring an error code on my pc while backing up
backing up challenges
iPhone 6s, iOS 14
Question marked as
User profile for user:
Trish313
User level:
Community Specialist
Hi amooti274,
Thank you for posting in Apple Support Communities! If you are getting an error message when trying to backup your iPhone to your PC, you'll want to do the following steps according to this article: If you can't back up your iOS or iPadOS device to a computer or restore it from a backup - Apple Support.
Make sure your PC is up-to-date. Make sure that you have the latest version of iTunes.
Connect your device to your computer with a USB cable, and locate your device on your computer.
Restart all your devices.
If iTunes won't respond or your backup never finishes, you might need to update, change, disable, or uninstall your security software.
Hope that helps!