Blocking feature not working
Why am I still receiving calls from numbers I have already blocked? I get multiple calls a day from real estate sharks and some show as already blocked numbers when i try to block them
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Why am I still receiving calls from numbers I have already blocked? I get multiple calls a day from real estate sharks and some show as already blocked numbers when i try to block them
Not what I asked. I do not wish to block unknown callers. I can’t do that for personal and professional reasons.
I want to know why the blocking feature does not work and how to fix it.
Thanks
Not what I asked. I do not wish to block unknown callers. I can’t do that for personal and professional reasons.
I want to know why the blocking feature does not work and how to fix it.
Thanks
Zozoshow,
You can, indeed, manually block a phone number. Here's how, from Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch:
Block a phone number, contact, or email
There are a few ways that you can block phone numbers, contacts, and emails.
Phone
From the Phone app, tap Recents, then tap the Info button next to the phone number or contact that you want to block. Scroll down, then tap Block this Caller.
Should you continue to have an issue with blocked numbers still coming through on the device you blocked them on, we’re going to recommend that you make sure your iPhone is up to date and then connect with Apple Support. You can reach out to Apple using this link - Contact Apple Support.
Thanks.
Hi Zozoshow,
Welcome to Apple Support Communities. We can understand the concern, and we're happy to help. First, let's make sure that "Silence Unknown Callers" is enabled. This will help to avoid getting calls from numbers you don't know. Go to Settings > Phone, and scroll down to "Silence Unknown Callers", and make sure its set to On. More info on this feature can be found here:
Detect and block spam phone calls
Let us know if you have any questions.
Best regards!
Does that mean you can only block contacts saved in your phone? I am trying to block numbers that are not in my contacts
Zozoshow,
We appreciate the clarification. If calls from blocked contacts are still coming through, we recommend that you reach out to Apple Support directly to take a further look. Please reach out here:
Hope this helps!
Have a great day.
Blocking feature not working