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home244 Author

Level 1

20 points

Magsafe "Not your wallet" message

got a MagSafe wallet off of Amazon and now it says not your wallet. What do I do?

[Re-Titled by Moderator]

Posted on May 21, 2022 8:28 PM

Top-ranking reply

javaliga

Level 10

119,885 points

Posted on May 21, 2022 8:51 PM

I assume this is a used device and the previous owner set it up according to:

About the iPhone Leather Wallet with MagSafe - Apple Support

Activation Lock is designed to prevent anyone else from using an Apple device if it's ever lost or stolen.

How to remove Activation Lock - Apple Support

Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the device is useless to you or anyone else. Try to get a refund (through Amazon) or dispose of the device properly.

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Magsafe "Not your wallet" message

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