Hello, I was using a samsung phone and just bought apple 13 pro and only some of my pictures downlowded

HI debracoghill,

Did you use the Move to iOS app when transferring to your iPhone? If so see Move from Android to iPhone, iPad, or iPod touch,

If you need help after the transfer

You might find that only some content transferred and your iOS device ran out of space, or your iOS device might appear full even though the transfer didn't finish. If so, erase your iOS device and start the transfer again. Make sure that your Android content doesn't exceed the available space on your iOS device.

Note: When calculating the amount of space that you need, be sure to include the external Micro SD card if you have one in your Android phone.

If you need to redo the transfer, ensure the following:

If you need help with the transfer

Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.

On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.

Restart both of your devices and try again.

On your Android device, turn off your cellular data connection. Then try the transfer again.

Hope this helps.

Have a good day.