Apple Music

Question

Level 1

4 points

Apple Music

I pay for Apple Music subscription but I’m still getting ads when listening through my echo. How can I get rid of the ads?

iPhone 13 Pro Max

Posted on May 22, 2022 12:00 PM

Reply

Answer 1

Sparks0829

Community Specialist

May 23, 2022 11:03 AM in response to daileen144

Hello daileen144,

We'll need to learn more about the issue to see how we can help with the advertisements you're hearing when listening to Apple Music on your Echo.

Are you playing Apple Music using the Alexa app? Do your hear any advertisements when playing songs from the Apple Music app directly on your iPhone instead?

Thanks!

Reply

Answer 2

May 28, 2022 4:53 AM in response to Sparks0829

They are referring to the Apple Music ads that now started coming up. Every 12-13 songs on a radio station like Classic Rock Station, there will be an ad for an Apple Music show like Zane Lowe or Jenn Marino show. The ads are persistent and irritating.

Reply