Keyboard problem MacBook pro

Rrrrhonda wrote:

Q:

One of my keyboard keys is not working? Of course it Hass to do with my sign in on my Mac book pro and I cannot sign in and I cannot change the password because my Apple ID has the same letter in it

You can try cleaning the key board—

How to clean the keyboard of your MacBook or MacBook Pro

You can also use an external keyboard—maybe a cable connection is best here to register, and then make change to your password if necessary.... to get you by.

See if you qualify—

Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support

I will add single keys, associated keys in a straight line, or keys associated on the diagonal, typically indicates a hardware issue.

Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

• Call Apple Support at 1-800-APLCARE. 📞
• International Support. 🌐
• Contact Apple Support. 📝
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Click ▶︎ Check Repair Status.