You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 13 Pro will not open any apps & will not turn off

I do not understand why my iPhone 13 Pro will not open any apps & will not turn off... It has been this way for over 2 hours now and I cannot even call support because I cannot even open the call app. I have tried to press down on the top volume button and side button, then quickly press down on the bottom volume button and side button, then just hold down on the side button which did absolutely nothing... I do not know what to do

Posted on May 22, 2022 9:20 PM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2022 9:40 PM

Try a forced restart.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


Force restart iPhone - Apple Support (IN)



2 replies

May 22, 2022 9:45 PM in response to lexie890

lexie890 Said:

"My iPhone 13 Pro will not open any apps & will not turn off: I do not understand why my iPhone 13 Pro will not open any apps & will not turn off... It has been this way for over 2 hours now and I cannot even call support because I cannot even open the call app. [...]I do not know what to do"

-------


Troubleshooting a Frozen iPhone:



Try the Tips at these Apple Support Links:





My iPhone 13 Pro will not open any apps & will not turn off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.