missing icloud space

Hey there Lynda_charles,

Have you checked the storage information using the iCloud website on your Mac? If not, we'd use the following steps to manage the iCloud storage and check if more information can be found on the website: https://support.apple.com/HT204247

Make more space available in iCloud

If you run out of iCloud storage, your device won’t back up to iCloud, new photos and videos won't upload to iCloud Photos, and iCloud Drive, other iCloud apps, and messages won't stay up to date across your devices. And you also won't be able to send or receive emails with your iCloud email address.

You can free up storage in iCloud by deleting content that you're not using:

- Reduce the size of your iCloud Backup

- Delete photos in iCloud Photos

- Delete folders or files in iCloud Drive

- Delete texts and attachments in Messages

- Delete messages and manage Mail

- Delete voice memos

Before you delete anything, you might want to archive or make copies of the information that you store in iCloud.

Due to the size of this space taken in iCloud, could this space be taken up by a backup of one of your devices?

Hoping to hear back, cheers.

Hello Lynda_Charles,

Thanks for reaching out to Apple Support Communities. We see you have some questions about "Other" storage on your device. The following link should be able to help explain What's in Others in your iCloud storage.

When you view your iCloud storage, you might see a category called Others. This is a grouping of categories, since a smaller screen can't always fit every category name. For example, Mail and Messages in iCloud might combine into Others on your iPhone, iPad, or iPod touch, but they'll still appear as their true category names on your Mac.

If you still need help, please Contact Apple Support.

Regards.