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Is it possible to get a defective Apple Watch band replaced? Or do I have to purchase a new band?

I received an Apple watch. When I opened the package and tried to put on the black band it became clear that the band was defective. It would not fit/click into place because the little metal piece had fallen out, literally. I found it in the box. Is it possible to get a replacement or do I have to purchase a new band?


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Posted on May 23, 2022 11:37 AM

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Posted on May 23, 2022 1:08 PM

Make a Genius Bar at your nearest Apple Store, show them the band and see what they say.

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Is it possible to get a defective Apple Watch band replaced? Or do I have to purchase a new band?

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