Is it possible to get a defective Apple Watch band replaced? Or do I have to purchase a new band?

I received an Apple watch. When I opened the package and tried to put on the black band it became clear that the band was defective. It would not fit/click into place because the little metal piece had fallen out, literally. I found it in the box. Is it possible to get a replacement or do I have to purchase a new band?


[Re-Titled by Moderator]

Posted on May 23, 2022 11:37 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Is it possible to get a defective Apple Watch band replaced? Or do I have to purchase a new band?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.