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Grey vertical strip on macbook

Yesterday, my phone accidentally hit my MacBook screen and caused a grey strop

to appear on the screen. It keeps flickering. What happened here, and do I bring it somewhere to get it fixed??

MacBook Pro 13″, macOS 12.2

Posted on May 23, 2022 7:09 PM

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Question marked as Best reply

Posted on May 23, 2022 9:35 PM

Hi,

Try to check your MacBook Pro with Apple Diagnostics if it's caused by hardware related issue.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

If it doesn't help, you'd better take your acBook Pro to your local retail AppleStore Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


1 reply
Question marked as Best reply

May 23, 2022 9:35 PM in response to Kobrick

Hi,

Try to check your MacBook Pro with Apple Diagnostics if it's caused by hardware related issue.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

If it doesn't help, you'd better take your acBook Pro to your local retail AppleStore Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


Grey vertical strip on macbook

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