The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hi How can I change my son’s birthday on his ipad? Error message prompted “Could not connect to iCloud. You are not eligible to create/edit an account at this time.
Note the under 13 years old restriction in the end of article below. Link to contact Apple Support at the end of the article.
Apple ID - Update the birth date associated with. *
Thank you! Account now updated. Super helpful.
You are welcome. Glad to help.
Age change on apple account
