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My Face ID is not working

My Face ID is not working

iPhone 13, iOS 15

Posted on May 24, 2022 11:42 AM

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Level 9

55,319 points

Posted on May 24, 2022 12:41 PM

Face ID failure is a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status.

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2 replies

Best reply

Level 9

55,319 points

May 24, 2022 12:41 PM in response to astrid-pierre

Face ID failure is a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status.

Reply

Level 10

684,237 points

May 24, 2022 6:43 PM in response to astrid-pierre

See if anything here helps

Face ID - If an alert says has been disabled on your iPhone or iPad Pro. *

If Face ID isn't working on your iPhone or iPad Pro *

Face ID not working. -

Face ID not working' problems on iPhone. -

Fix iPhone X Face ID Not Working. -

Face ID Not Working. -

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My Face ID is not working

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