Locked I pad

Bought a used I pad. It is locked. When I try to activate it ask for former owners Apple ID and password.

Posted on May 24, 2022 5:13 PM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2022 5:20 PM

Return it for a refund. The iPad is and will remain useless without

the former owner's information.


If you can contact the former owner, provide him/her/them with this link:

before sell/give away iDevice: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


There is no workaround for the security features of Activation Lock.

1 reply
Question marked as Top-ranking reply

May 24, 2022 5:20 PM in response to Sizejmore

Return it for a refund. The iPad is and will remain useless without

the former owner's information.


If you can contact the former owner, provide him/her/them with this link:

before sell/give away iDevice: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


There is no workaround for the security features of Activation Lock.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Locked I pad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.