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Flashlight not working

Hi. I finally upgraded from an iPhone 5 to a 12 (yay!). Everything is wonderful but I can’t get the flashlight to work. The icon is located in the lower left upon startup but nothing happens when I tap it— the same goes for the camera, but that can be accessed through the app when needed. Any ideas as to what could be wrong? The iOS is up to date and I’ve already tried restarting several times.


thanks

iPhone 12

Posted on May 24, 2022 6:19 PM

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Question marked as Best reply

Posted on May 24, 2022 6:28 PM

Hello Dee779,


If you are trying to turn on your iPhone's flashlight through the lock screen, just press and hold down on the button then let go. Then your flashlight should turn on. Same thing with the camera button. Press and hold down again to disable the flashlight.


If you are trying to turn on your iPhone's flashlight when your iPhone is unlocked, swipe down on the top right corner of the iPhone where's the battery icon, wi-fi icon, and cellular icon is located. Then you should see a flashlight icon, just click it.


Best Wishes,

Jay

3 replies
Question marked as Best reply

May 24, 2022 6:28 PM in response to Dee779

Hello Dee779,


If you are trying to turn on your iPhone's flashlight through the lock screen, just press and hold down on the button then let go. Then your flashlight should turn on. Same thing with the camera button. Press and hold down again to disable the flashlight.


If you are trying to turn on your iPhone's flashlight when your iPhone is unlocked, swipe down on the top right corner of the iPhone where's the battery icon, wi-fi icon, and cellular icon is located. Then you should see a flashlight icon, just click it.


Best Wishes,

Jay

Flashlight not working

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