My I cloud backup is disabled in AppStore and iTunes are disabled

I’m told I can’t do a backup cause it’s disabled in AppStore and iTunes

iPhone 11, iOS 15

Posted on May 24, 2022 9:09 PM

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Question marked as Top-ranking reply

Posted on May 24, 2022 9:15 PM

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.


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2 replies

May 24, 2022 9:21 PM in response to buwekoolani

buwekoolani Said:

"My I cloud backup is disabled in AppStore and iTunes are disabled: I’m told I can’t do a backup cause it’s disabled in AppStore and iTunes"

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Troubleshooting a Disabled Account:


Contact Apple Support:


Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Disabled:

When your Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

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My I cloud backup is disabled in AppStore and iTunes are disabled

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