Silent switch on iPhone 13 spontaneously turns off (becomes muted)
I have had the phone for two months, and have had repeated episodes when the mechanical switch turns off, muting any calls. I do not believe that this is related to removing the phone from my pocket. I suspect that it may be related to hiking with the phone in my front pocket. This never happened with my iPhone 7.
I have done a hard reset, have discussed with an Apple supervisor by phone, and recently went into an Apple store. The switch does not seem loose. Because diagnostic tests did not reveal any problem with the button, I was told that the problem would not be covered by warranty.
I do not want to have to switch to a thicker (Otterbox) case from my Apple silicone case, so that I can continue to keep in my pocket.
I feel that Apple should give me a new phone.
iPhone 13, iOS 15
