ios 15.5 call problems

Question

5ersim Author

Level 1

4 points

ios 15.5 call problems

After upgrading to ios 15.5 I am experiencing incoming and outgoing call issues:

call connected but no sound (either using bluetooth headphones or simple handheld or speaker). Must hang up and redial, sometimes once or twice;
incoming call specified as "unknown", but display shows name from contacts;
phone does not ring and I find missed call when listening to podcast

Your help or bug fix is appreciated.

iPhone XR, iOS 15

Posted on May 25, 2022 2:14 PM

Reply

Answer 1

claire504

Community Specialist

May 26, 2022 11:37 AM in response to 5ersim

Hey there, 5ersim.

Do you see any carrier settings updates available for your iPhone XR? If unsure, this article shows how to check: Manually update your carrier settings on your iPhone or iPad - Apple Support We ask this because having the most up-to-date carrier settings is important, as carrier settings updates can help with carrier settings and possibly improve cellular network connectivity and/or performance.

Another step to take, which may seem like a simple step but can sometimes help resolve issues, is to restart your iPhone XR: Restart your iPhone - Apple Support

Let us know how those steps go or if you've already tried those.

Take care.

Reply

ios 15.5 call problems

Similar questions