Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App store credit

Hi. I need help to empty app store credit

Posted on May 25, 2022 3:38 PM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2022 3:39 PM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


1 reply
Question marked as Top-ranking reply

May 25, 2022 3:39 PM in response to Anita991

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


App store credit

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.