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my phone does not make a sound when I get a text message? No it is not on silent and all settings I have been sent to are on.

My iPhone 13 pro does not make a sound when I receive a text message. My wife is having the same problem. Our phones are not on silent and all of the settings seem to be correct. I don’t know if this matters but we also have Apple watches, MacBook Pro, iPads, and AirPod Pros.

Posted on May 25, 2022 5:57 PM

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Posted on Aug 2, 2022 2:11 PM

I figure you may have already tried this, but I’ll share what seems to have worked for me. A few days ago I tried Reset Network Settings (Settings >General >Transfer or Reset >Reset >Reset Network Settings). It only took a few seconds for me, and afterward I just had to reinput my Wi-Fi passwords. And my text tone and banner (when my iPhone is either locked or unlocked) have returned. The process is pretty painless and less as all consuming as a Reset.

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Aug 2, 2022 2:11 PM in response to Slugger73

I figure you may have already tried this, but I’ll share what seems to have worked for me. A few days ago I tried Reset Network Settings (Settings >General >Transfer or Reset >Reset >Reset Network Settings). It only took a few seconds for me, and afterward I just had to reinput my Wi-Fi passwords. And my text tone and banner (when my iPhone is either locked or unlocked) have returned. The process is pretty painless and less as all consuming as a Reset.

Jun 16, 2022 6:47 AM in response to Slugger73

I had this issue after an update with my iPhone SE, when it was very new and covered by Apple care. The advice was reset the phone as new! I did this and all seemed fine, that was until the most recent update and it’s done it again. Reset as new is a pain but neither I nor they found another was of making my phone make audible alerts. So frustrating.

Jul 26, 2022 11:05 AM in response to kfromhome

I share your frustration. Two months ago I updated my iPhone 7 Plus to iOS 15.5 and had a similar issue with no text tone along with no text banner alerts. I contacted Apple, settings were okay and appeared like the ultimate solution would be to reset the phone which I was not eager to do. So I waited a week and the phone gradually righted itself.


Because of this problem and the iPhone 7 Plus not being supported in the near future, 12 days ago I bought a new iPhone 13 ProMax. 2 days ago I updated it from iOS 15.5 to 15.6 and the same thing happened! No text tone nor text banner alerts. So I will wait about a week and see if it rights itself before I contact Apple. Having to reset the phone with each update does not sound like much fun especially with a brand new phone.

my phone does not make a sound when I get a text message? No it is not on silent and all settings I have been sent to are on.

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