I am using the Outlook app for my work email and calendar. I’m trying to add my iCloud account so that I can see my home calendar on my outlook calendar. iPhone 13 pro max, updated iOS . When I try to add the iCloud account it prompts me to create app specific password. So I create the password, enter it and it prompts me with the same message. Am I doing something wrong?
syncing on my PC worked great
iPhone 13 Pro Max, iOS 15
Angflick,
Let's have you go and revoke the password, then set up a new one and test again. If you haven't already, since you did mention reviewing the following article as you were troubleshooting - Using app-specific passwords.
How to revoke an app-specific password
You can have up to 25 active app-specific passwords. If you need to, you can revoke passwords individually or all at once.
1. Sign in to appleid.apple.com.
2. In the Sign-In and Security section, click App-Specific Passwords.
3. Clicknext to a password you want to delete, or Revoke All.
After you revoke a password, the app using that password will be signed out of your account until you generate a new password and sign in again.
Thanks.
Angflick,
Let's have you go and revoke the password, then set up a new one and test again. If you haven't already, since you did mention reviewing the following article as you were troubleshooting - Using app-specific passwords.
How to revoke an app-specific password
You can have up to 25 active app-specific passwords. If you need to, you can revoke passwords individually or all at once.
1. Sign in to appleid.apple.com.
2. In the Sign-In and Security section, click App-Specific Passwords.
3. Click
After you revoke a password, the app using that password will be signed out of your account until you generate a new password and sign in again.
Thanks.
Hi Angflick,
To clarify, you're trying to use Outlook mail with an iCloud account? Have you already enabled 2-factor authentication on the Apple ID? That is required prior to being able to create the app specific password. The Using app-specific passwords resource you're posting from has some information regarding this.
Take care.
@lee_ms thank you for the reply. Yes I read through that as well. I do have 2 factor set up. I have my legacy and emergency contacts set up, I’m up to date on my iOS version. I followed all the steps.
i am starting in the outlook app. Hitting the + sign to add an account. Selecting iCloud and keep getting stuck in this cycle for the app specific password :(
any other suggestions? Thanks!
App specific password not working for outlook app
