Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Childs Apple ID

Hi all, I created my child an id through family sharing and all is working fine except from purchases.

When she tries to buy something through a game or download an app it tells her that she needs to verify the paypal account. We follow the instructions and it tells us that it has sent a code, which it hasnt to a number that doesnt exist and isnt linked to my Paypal so it just hangs there and doesnt let us continue to the purchase, totally stuck, Ive done all the resets - unlinked and linked paypal - added apple pay to the account.


When I added her apple ID I used a debit card but it still decides to bypass this to Paypal and wont let me delete it as a payment option! HELP it is driving me insane!

iPhone X

Posted on May 26, 2022 1:33 AM

Reply
Question marked as Apple recommended

Have you moved the debit card to be the primary payment method?


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter

Posted on May 26, 2022 10:46 AM

Similar questions

1 reply
Question marked as Apple recommended

May 26, 2022 10:46 AM in response to Hanrahan1982

Have you moved the debit card to be the primary payment method?


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter

Childs Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.