My iCloud storage cannot be upgraded

Hello,

I usually upgrade my iCloud storage throughout my phone number

and I recharged it and I’m sure there is balance in it

but when I try upgrading my iCloud storage

it doesn’t work it just hangs and nothing happens

iPhone 13 Pro Max, iOS 15

Posted on May 26, 2022 9:29 AM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2022 4:13 AM

I usually upgrade my iCloud storage throughout my phone number

See this Apple article: Availability of mobile phone billing as an Apple ID payment method

Availability of mobile phone billing as an Apple ID payment method - Apple Support (MD)

You need to contact your Carrier.


Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

You pay monthly for iCloud storage.



1 reply
Question marked as Top-ranking reply

May 27, 2022 4:13 AM in response to leen155

I usually upgrade my iCloud storage throughout my phone number

See this Apple article: Availability of mobile phone billing as an Apple ID payment method

Availability of mobile phone billing as an Apple ID payment method - Apple Support (MD)

You need to contact your Carrier.


Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

You pay monthly for iCloud storage.



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My iCloud storage cannot be upgraded

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