I am currently stuck with my iphone 5 and need help. It is currently blank on the screen and have no access how to enter the pass code, how can i restore it? I have been trying to hold and press the home plus the power button simultaneously but nothing.
Windows, Windows 10
See this Apple article: If you forgot your iPhone passcode
If you forgot your iPhone passcode - Apple Support
-> If you can’t get your iPhone to show the recovery mode screen and you need help, contact Apple Support.
When you connect your device to your computer use an Apple USB cable & try also another USB cable.
See this Apple article: If you forgot your iPhone passcode
If you forgot your iPhone passcode - Apple Support
-> If you can’t get your iPhone to show the recovery mode screen and you need help, contact Apple Support.
When you connect your device to your computer use an Apple USB cable & try also another USB cable.
iPhone 5 is an outdated iPhone, that may be the cause of the problem (hardware problem ?).
Get more help:
Call Apple in your region see: Contact Apple for support and service
Contact Apple for support and service - Apple Support
Or -> contact Apple Support.
Have you charge the iPhone?
Thanks Raicya for the response, the thing is that the screen is black and can not enter the passcode. I know the passcode but the challenge is no display.
Yes, it is charged.
Alright, I will try to contact apple support like you have said.
my iphone 5 has a password and it is blank on the screen, it can not connect to itunes because of the password, what can i do please?
