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how can i restore my phone without access

my phone is not coming on ive called apple mutple times they kept hanging up

iPhone 12 Pro Max, iOS 15

Posted on May 26, 2022 7:41 PM

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Question marked as Apple recommended

If your phone isn’t working right, find/borrow/use a different phone to call Apple from.


Here is the Apple procedure for what to do: If your iPhone won't turn on or is frozen - Apple Support


If a reset is required, you will need to have or to borrow a computer. If that’s not an option, make an appointment for service, and Apple or an Apple authorized service provider can attempt the reset.


Posted on May 26, 2022 8:02 PM

1 reply
Question marked as Apple recommended

May 26, 2022 8:02 PM in response to cresha195

If your phone isn’t working right, find/borrow/use a different phone to call Apple from.


Here is the Apple procedure for what to do: If your iPhone won't turn on or is frozen - Apple Support


If a reset is required, you will need to have or to borrow a computer. If that’s not an option, make an appointment for service, and Apple or an Apple authorized service provider can attempt the reset.


how can i restore my phone without access

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