Grey Casing on bottom of Macbook coming away

It should be covered by warranty. Take it or send it in for service.

the same is happening to mine as well!
Gonna take it to the shop its still on warrenty

The same also is happening with me 😟

http://img709.imageshack.us/img709/2592/22082010001n.jpg

I had this too, I took it to the Genius Bar and they fixed it under warranty. (I did have to make two trips because they didn't normally stock the part).

Bought my Macbook 9 months ago (while in the US) and yesterday a little piece of the grey casing chipped off!!!! I too treat this wondrous machine with kid gloves - it normally doesn't get moved at all. I live in South Africa - nowhere near any service provider - and obviously can't get it back to the US. I'm hoping it doesn't get any worse - any suggestions?

This happened to my macbook too! however the nearest apple store is a 4 hour drive( one way : ( ), I an a busy university student and have know time to go, or to send my computer in. Any suggestions about getting it fixed would welcome!

Does your university have an Apple authorized service provider? Or is there one in a town near you?
http://www.apple.com/ca/buy/locator/

Yes it does. Do you know if they would be able to get me a replacement? (for the plastic bottom that is)

Message was edited by: yasm12

You'll have to ask them.

Hi there everyone,

I went to my local Apple Store today with this problem and another.
The genius said this is completely covered under warranty and they had the part in stock and could replace it same-day, but due to my other problem it would take longer. Other problem being hair line cracks around the hinge.

My Genius Bar Work Authorization document states the following.

Problem Description/Diagnosis

Issue: Bottom case material is separating from the plastic. Display assembly over hinge is cracked.
Steps to reproduce: Verified issues were not caused by accidental damage.
Proposed resolution: Replacement bottom case and display module.

Repair Estimate

Display Module, 13 inch $430.00
Housing, Bottom Case $141.00
HARDWARE REPAIR-LEVEL 1 $39.00
Total $610.00
Amount Due $0.00

The service and parts are free! I saved a whopping $610.00

-Moomintroll

guys, please help me to get replacement part, im in Ukraine and here is no authorized service center... can some apple central service dept send it to me by mail?? im disappointed about this situation, bought macbook in march but in october it was damaged by this issue, and every week is getting worse

if some apple guys reading it - please help me