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Macbook Pro Battery draining to 3% when plugged in

Hey, I'm running a 15 inch 2017 MacBook Pro on 12.3.1 and when I'm using editing software (Premiere Pro) or playing a game the battery runs down to 3% even when plugged in. Once it gets to 3% the performance drops to the point that it is unusable.


I originally thought it could be the battery age so I had it replaced but it is still doing it. I'm using the official Apple charger and cable that came with the laptop. I also tried resetting the SMC which did nothing.


This fault has only been happening for the last 2-3 months.


Any help would be hugely appreciated.


Thanks



MacBook Pro 15″, macOS 12.3

Posted on May 27, 2022 6:26 AM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2022 8:31 AM

ThirdNibble wrote:

Hey, I'm running a 15 inch 2017 MacBook Pro on 12.3.1 and when I'm using editing software (Premiere Pro) or playing a game the battery runs down to 3% even when plugged in. Once it gets to 3% the performance drops to the point that it is unusable.

I originally thought it could be the battery age so I had it replaced but it is still doing it. I'm using the official Apple charger and cable that came with the laptop. I also tried resetting the SMC which did nothing.

This fault has only been happening for the last 2-3 months.

Any help would be hugely appreciated.

Thanks




The current stable release of Monterey including bug fixes, is macOS 12.4 I would start there...


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



Similar questions

2 replies
Question marked as Top-ranking reply

May 27, 2022 8:31 AM in response to ThirdNibble

ThirdNibble wrote:

Hey, I'm running a 15 inch 2017 MacBook Pro on 12.3.1 and when I'm using editing software (Premiere Pro) or playing a game the battery runs down to 3% even when plugged in. Once it gets to 3% the performance drops to the point that it is unusable.

I originally thought it could be the battery age so I had it replaced but it is still doing it. I'm using the official Apple charger and cable that came with the laptop. I also tried resetting the SMC which did nothing.

This fault has only been happening for the last 2-3 months.

Any help would be hugely appreciated.

Thanks




The current stable release of Monterey including bug fixes, is macOS 12.4 I would start there...


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



Macbook Pro Battery draining to 3% when plugged in

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