Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store and Billing Problems

ok so basically i had a credit card linked to my phone to make purchases on an app a few months ago, and a problem has come up recently where when I try to download an app from the App Store, it tells me to sign in to view my billing information. i ignored it at first and just forgot about downloading another app, but it got annoying so i removed/unlinked the card from my phone thinking that would change something. but it still tells me to sign in to view my billing info. i tried deleting all the billing info too but it just brought it back again. what do i do? help :(

iPhone 11, iOS 14

Posted on May 27, 2022 9:00 PM

Reply
Question marked as Best reply

Posted on May 27, 2022 11:04 PM

You may need to have a payment method on file, even if the app you want to download is free

Check which payment method you have on file 

 

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)


1 reply
Question marked as Best reply

May 27, 2022 11:04 PM in response to brobrobro1234

You may need to have a payment method on file, even if the app you want to download is free

Check which payment method you have on file 

 

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)


App Store and Billing Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.