Error 403 Ipad 2

Hi,

I am having problems with receiving my emails from my gmail account in the ipad app 'Mail'.


This is the issue that is shown, after I entered the correct gmail account name and the correct password, and it is directed to the Google website 'accounts.google.com':

======================

Fout 403: disallowed_useragent

You can’t sign in from this screen because this app doesn’t comply with Google’s secure browsers policy. If this app has a website, you can open a web browser and try signing in from there.


You can let the app developer know that this app doesn’t comply with Google’s secure browsers policy.


=============================

It is on my Ipad 2. modelnr: MC774NF/A. iOS: 9.3.5.

I did not use my Ipad 2 for some months now. I changed to a different wifi account. The new wifi connection is established with success.

I have updated the 'App store' app. And updated the iOS.

I removed the history and websitedata of Safari.

I deleted the gmail account that was in "Mail'.

The Ipad is old, I cannot install any Apps. But I can surf the internet, which is good enough for me. (this Ipad 2 is performing better then my Asus tablet).


I believe that, before that time, there was no problem. And I could receive my Gmail emails in 'Mail' on my ipad.

I can see my gmail emails, when I log into my gmail-account on the Google website.

I can get on most of the websites. But, for example, I cannot sign in on this website, eventhough the inlog data are correct. It stays blank with the 'cursor' hanging/idle.


Please, advice. I am unexperienced with this 'technology', so talk to me like I am a 5 year old :)



Posted on May 28, 2022 6:00 AM

Reply
Question marked as Top-ranking reply

Posted on May 28, 2022 9:52 AM

As you may be aware, iPad2 can only be updated to iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular models). Apple ended update support for the iPad2 in September 2016. Your iPad cannot be updated to later versions of iOS as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; your iPad2 is obsolete.


The installed browser App, Safari or otherwise, is too old to sign-in to many web services - such as Google. Google requires a more recent version of browser software than is installed on your iPad - and your iPad is to old to install a more recent version of iOS and/or Apps.


Given that your iPad is so old, many Apps and services - such as Google Mail - require that browser and Mail-client software comply with more recent security protocols than your iPad is capable of support.


Put in the simplest possible terms, you iPad is simply too old to access most modern services - and needs to be replaced with a much more modern device.


7 replies
Question marked as Top-ranking reply

May 28, 2022 9:52 AM in response to olékike

As you may be aware, iPad2 can only be updated to iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular models). Apple ended update support for the iPad2 in September 2016. Your iPad cannot be updated to later versions of iOS as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; your iPad2 is obsolete.


The installed browser App, Safari or otherwise, is too old to sign-in to many web services - such as Google. Google requires a more recent version of browser software than is installed on your iPad - and your iPad is to old to install a more recent version of iOS and/or Apps.


Given that your iPad is so old, many Apps and services - such as Google Mail - require that browser and Mail-client software comply with more recent security protocols than your iPad is capable of support.


Put in the simplest possible terms, you iPad is simply too old to access most modern services - and needs to be replaced with a much more modern device.


May 28, 2022 12:39 PM in response to Just_A_Customer

iPad 2 is from 2011; a decade ago.


Old hardware has insufficient capabilities for newer software, which means increasing costs and complexity to back-port a subset of fixes and security fixes and related updates and infrastructure, or it means dropping old devices.


This back-porting work for devices that are not profitable, and for devices that won’t get newer features.


As the data and connection security in these older products ages out, connectivity problems arise.


Expecting old devices to continue to connect to websites and web services forever just isn’t going to happen, any more than a perpetual license for Microsoft Office will be forever upgradable to new macOS versions. It’ll all continue to work in the environment it was purchased in and built for, but the rest of the internet will move on, security issues will be identified and remediated, and features and expectations will change.


Maintaining data security is driving updates all over the place.


Vendors can’t afford to spend money to keep these same old devices mostly-working for free forever, either.


Do I like this treadmill of updates and upgrades? No. But it’s where we are, and for the foreseeable future.

May 28, 2022 10:49 AM in response to olékike

This is a discussion with Google.


The Google web server and Google APIs are blocking the client.


iPad 2 is very old, and likely doesn’t meet the Google network connection security requirements.


Newer iPadOS requires substantially more memory than these older iPad models have, and requires more processor features and performance than the old processor in this iPad offers.

May 28, 2022 10:31 AM in response to olékike

iPad internal hardware cannot be updated; what you have is fixed for the life of your device.


Compatible Apps for your iPad are increasingly difficult to find. Developers have dropped all support for 32-bit devices and most for iOS versions preceding iOS11/12/13. As older versions of Apps are removed from the Apple App Store, you’ll not be able to (re)download or install them - which may severely limit the usefulness and utility of your iPad.


If you want or need to access most current Apps requiring more recent versions of iOS than your iPad is capable, or services that require security features unsupported your iPad, you’ll need to consider replacement of your iPad with a much newer or current model.


Of current models, even the entry-level iPad9 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.


May 28, 2022 12:16 PM in response to MrHoffman

This it not a HW problem or SW problem on the user's device. The end-user devices keep working just fine. They are not broken.


This is a service problem. The service provider (Google) made a conscious decision to screw over their current users and release a server SW update to block certain users. Same with Microsoft (Yahoo). Somebody (humans) sat down and made the willful and willing choice to turn off access for specific protocol that worked perfectly fine for decades.


So unless end-users call Microsoft and Google and complain that such dictatorship is not acceptable and convince them to turn the original authentication method back on, there is no solution.

May 28, 2022 2:11 PM in response to olékike

No need to blame the consumer and hide behind fancy words.

It won't change the impact on the end user: access to email denied. On purpose.

The POP3 servers ran just fine, did not need any new code or back porting. They ran and served the customers. The someone CHOSE to pull the plug. Overnight. With no warning or replacement.


When TV broadcast signal went from analog to digital, at least it was announced way in advance and people were given vouchers to buy converter boxes so that they could keep watching TV uninterrupted.


That did not happen here. Email access was shut off with no warning and no replacement.

Tell my elderly mother that she cannot email anybody anymore because of no reason at all. Tell that to the poor kids in Africa who are happy to have AdHoc WiFi and old tablets to connect to the world, their doctors, their schools.


If you drive up to the fuel pump one morning and it was shut off in the name of "progress" and "your safety", how would that make you feel? No warning at all. Now you are stuck with an expensive paperweight. But hey, there's a solution, you can always buy a Tesla.


My point stands. Customers got shafted with 0 warning. No matter what excuses you hide behind. The fact is that customer impact is indisputable.

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Error 403 Ipad 2

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