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NO save video option in Files app

hey. I always could drag my video edits to icloud and download them to my phone through files app but now either if i share or hold down the video i want to download i can not because there is no "save video" or "save picture" option what im i supposed to do? tried drop box or google drive neither of these works for me same results...no "save file" option


have my iphone updated for ios 15...

iPhone 11, iOS 15

Posted on May 28, 2022 11:04 AM

Reply
1 reply

May 29, 2022 10:59 AM in response to garfyso

Hello garfyso,


Just to confirm, it seems like you want to download iCloud videos on your iPhone, is that correct? If so, the following link explains how to download photos and videos to your device from iCloud: Download iCloud photos and videos


On your iPhone, iPad, or iPod touch

1. On iCloud.com, tap Photos. 
2. Tap Select, then tap a photo or video. To select multiple photos or videos, tap more than one. To select your entire library, tap Select All.
3. Tap the more button  .
4. Choose Download, then tap Download to confirm. 

If your photos download as a ZIP archive, learn how to uncompress the folder on your iPhone, iPad, or iPod touch


To clarify, does the issue only happen with photos and videos? In other words, are you able to save other content to the Files app successfully? That information can help us get a better understanding of the issue.


You can also find some good information on using the Files app here: Use the Files app on your iPhone, iPad, or iPod touch


Thanks!

NO save video option in Files app

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