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USING IPHONE

SHOW MY CALLER ID SWITCH STILL SPINNING AFTER UPDATES

iPhone 11, 15

Posted on May 28, 2022 6:38 PM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2022 12:52 PM

Hey there, K-ONETEN!


Thanks so much for using Apple Support Communities.


We understand you're having an issue with Caller ID spinning. To clarify, did you update to iOS 15.5 specifically? You may want to also check for carrier settings updates: Manually update your carrier settings on your iPhone or iPad - Apple Support


"When a carrier settings update is available, you'll be prompted to install it. Installation takes less than one minute, and you can keep using your device normally. If your carrier releases a mandatory update, you'll see an OK button instead of an Update button to let you know that the update was downloaded and installed.

If you dismiss the installation notification, you can manually update carrier settings by following these steps:

  1. Make sure that your device is connected to Wi-Fi or a cellular network.
  2. Tap Settings > General > About.
  3. Follow the onscreen instructions to install your carrier update."


If that doesn't help, we recommend contacting your carrier next as Caller ID is a function that they provide. Let us know how it goes.


Cheers.


2 replies
Question marked as Top-ranking reply

May 29, 2022 12:52 PM in response to K-ONETEN

Hey there, K-ONETEN!


Thanks so much for using Apple Support Communities.


We understand you're having an issue with Caller ID spinning. To clarify, did you update to iOS 15.5 specifically? You may want to also check for carrier settings updates: Manually update your carrier settings on your iPhone or iPad - Apple Support


"When a carrier settings update is available, you'll be prompted to install it. Installation takes less than one minute, and you can keep using your device normally. If your carrier releases a mandatory update, you'll see an OK button instead of an Update button to let you know that the update was downloaded and installed.

If you dismiss the installation notification, you can manually update carrier settings by following these steps:

  1. Make sure that your device is connected to Wi-Fi or a cellular network.
  2. Tap Settings > General > About.
  3. Follow the onscreen instructions to install your carrier update."


If that doesn't help, we recommend contacting your carrier next as Caller ID is a function that they provide. Let us know how it goes.


Cheers.


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