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I can’t download anything!!

When I try and download previously owned apps I’m greeted with a verification required screen and when I delete the payment method nothing changes, what can I do to download apps again!?!?

iPhone XR, iOS 15

Posted on May 29, 2022 1:02 AM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2022 7:59 AM

You may need to have a payment method on file, even if the app you want to download is free

Check which payment method you have on file 

 

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

1 reply
Question marked as Top-ranking reply

May 29, 2022 7:59 AM in response to LincolnDaG

You may need to have a payment method on file, even if the app you want to download is free

Check which payment method you have on file 

 

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

I can’t download anything!!

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