Arlo app

Question

Level 1

8 points

The Arlo mobile app won't "trust" my new iphone 13. I can still use the app on my older ipad and macbook, but not the iphone.

iPhone 13, iOS 15

Posted on May 29, 2022 9:20 AM

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Answer 1

Best reply

Level 10

208,163 points

If it happens using that app only, I suggest that you contact their developer team and ask them.

Thanks and regards

Giulio

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Answer 2

Try delete the Arlo app and then reinstall. Bit of a hassle, but it worked for me.

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Answer 3

Level 1

8 points

With the iphone 13? We tried and it didn't work.

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Answer 4

Level 1

8 points

It is impossible to communicate with a real person at Arlo. One is routed into a community forum or a virtual assistant.

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Answer 5

Worked on both my wife's and my iPhone 13. We use 2 factor authentication. Had to get some codes from the Arlo folks.

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