Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apple Watch is locked w/ my old Apple Account I no longer have access to the account!! I need to restock my Apple Watch to my phone and do not have access to my old phone. It says they are paired but I can not get pass the Apple ID and password.

I don’t have old phone that watch was paired to I need to sink my watch to my phone and can not remember old email or password

Posted on May 29, 2022 8:49 PM

Reply
Question marked as Best reply

Posted on May 30, 2022 1:04 AM

You can ask apple to remove the activation lock online on this page;

Remove the Activation Lock Here.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

1 reply
Question marked as Best reply

May 30, 2022 1:04 AM in response to Lisadiane58

You can ask apple to remove the activation lock online on this page;

Remove the Activation Lock Here.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

My Apple Watch is locked w/ my old Apple Account I no longer have access to the account!! I need to restock my Apple Watch to my phone and do not have access to my old phone. It says they are paired but I can not get pass the Apple ID and password.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.