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My Apple Watch touch won’t work it will not let me type in my passcode and it is connected to my old Apple I phone so it won’t let me pair to my new phone I keep restarting it and it’s not doing anything

My Apple Watch touch won’t work it will not let me type in my passcode and it is connected to my old Apple I phone so it won’t let me pair to my new phone I keep restarting it and it’s not doing anything

Apple Watch

Posted on May 30, 2022 6:20 AM

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Question marked as Top-ranking reply

Posted on Jun 28, 2022 4:34 AM

You can ask apple to remove the activation lock online on this page;

Remove the Activation Lock Here.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

3 replies
Question marked as Top-ranking reply

Jun 28, 2022 4:34 AM in response to mathewfromauckland

You can ask apple to remove the activation lock online on this page;

Remove the Activation Lock Here.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

Jun 28, 2022 3:44 AM in response to Community User

This is not working for me, my watch has been reset and completely wiped several times and yet when I try to pair with the new iPhone, it constantly asked for the password of an old itune/app store account that I have no access to the email account as its an old company I used to work for. My new phone is all set with my current app store account, so good ness knows where the phone is picking up this random app store account from.

My Apple Watch touch won’t work it will not let me type in my passcode and it is connected to my old Apple I phone so it won’t let me pair to my new phone I keep restarting it and it’s not doing anything

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