i got a 2nd hand phone and the person i got it from does not know the apple id or the password so i dont know how too activate it

and i

iPhone 11

Posted on May 30, 2022 8:18 PM

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Question marked as Top-ranking reply

Posted on May 31, 2022 9:39 AM

If the person you got the phone from is the original owner, have them contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -

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i got a 2nd hand phone and the person i got it from does not know the apple id or the password so i dont know how too activate it

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